Privacy policy
Privacy Policy
What is stored, why, and who can see it. Merc keeps the minimum needed to execute and audit trades.
Last updated 30 July 2026
Account data
Discord identifier, email, subscription status, and the sources you enable.
Signal data
Raw messages from approved channels, parse results, confidence scores, and validation decisions — retained so any execution can be explained.
Execution data
Orders planned and placed, fills, and lifecycle events tied to your account.
Credentials
Exchange API keys are stored encrypted and used only to place and manage your orders. Keys are never shown back in full.
What partners see
Server admins receive aggregate, source-level statistics only. Individual identities, positions, and results are never exposed to them.
Third parties / processors
Payment processing is handled by a deposit gateway under contract. Product analytics are processed by PostHog (US cloud) so we can understand usage, onboarding, and recorded-exit performance — identified by internal user id, not sold for advertising.
Your controls
You can disconnect sources, rotate or revoke keys, export your history, and request deletion of your account at any time.